Welcome to
Online Donation
In order to donate online, you must be in the YMCA
database.
EXISTING ACCOUNTS
You should already have an existing
account in the database if:
-
You have a membership w/monthly
or annual dues, or
-
You
have
registered for a YMCA program in the past
24
months, or
-
You have donated to the Lee
County YMCA.
If you should be in the database
based on the above criteria, DO NOT CREATE A NEW
ACCOUNT. This will create an unnecessary duplicate
of your account.
For the first time using the online
registration feature, please choose the option "I'm
new to online registration" and use the
FIND ME
option to find your existing account. To find your
account, your name, birth date and zip code must
match exactly with that in our system. If it does
not, please call the YMCA at (239) 275-9622 to
verify or update your information before you can
register online. See “Frequently Asked Questions”
for more information.
NEW ACCOUNTS
If you do not meet the above criteria
and are not already in our database, please use the
“Create a New Account” option to enter your
information into the database. Once you are entered
into the database, please choose the option "I'm new
to online registration" and use the
FIND ME
option to find your account to sign in for the first
time.
If you have any problems or
questions, please see “Frequently Asked Questions”
below, or you can contact the Lee County YMCA at
(239) 275-9622 or send an email to the database
manager at
webmaster@leecountyymca.org.
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Frequently Asked Questions
What does "Your
e-mail address has not been registered" mean?
If
you are a YMCA member, program Member, or donor your
account will be accessible online. However, this
error states that you have not registered your
on-line identity with our database yet. You must
return to the “Online registration sign-in screen”
to enter your e-mail address and password. You can
also contact the YMCA at (239) 275-9622 and request
that we enter your email address and your password
into our database for you.
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What does "No
member was found with the e-mail address you
supplied" mean?
This error occurs
when you are attempting to reset your password, but
your email address doesn’t exist in our system. If
you are a YMCA member, program member, or donor,
your account will be accessible online. However,
this error states that you have not registered your
on-line identity with our database yet. You must
return to the “Online registration sign-in screen”
to enter your e-mail address and password. You can
also contact the YMCA at (239) 275-9622 and request
that we enter your email address and your password
into our database for you.
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What does "We
could not locate your account based on the
information provided" mean?
Our data base
includes all members, all past donors, or anyone who
has registered for a program after December 11,
2004.
If you receive this
error, but believe you are in the data base, it is
possible that we have incorrect information in our
database.
For example, if we
don’t know your date of birth, this field may have a
default value of 01/01/1900 and not your actual DOB.
To correct this, you
will need to contact the YMCA and ask them to verify
that we have your correct last name, date of birth,
and Zip Code.
If
you are not in the data base, visit or call
the YMCA. Our front desk staff can assist you in
getting set up in our database so that you may begin
online registration.
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Whom can I notify
regarding errors or other technical concerns?
We work hard to
ensure that this web site is accurate and fully
functional at all times. However, if you spot a data
error or have difficulties using our site, you can
contact
the
webmaster@leecountyymca.org
and we will strive
to help resolve the problem.
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How else can I donate?
The Lee County YMCA
wants to help make your donation as convenient as
possible. Our online donation system is one way that
you can register for programs. If you wish to donate
for something not offered online, you will need to
donate by one of the following method:
-
Call the Lee
County YMCA Administrative office at (239)
277-0835.
-
Fax your donation
form to the YMCA Administrative office at (239)
278-1384 or mail it to the YMCA at 1360 Royal
Palm Sq. Blvd, Fort Myers, FL 33919. Faxed
donations must include credit card information
(card number and expiration date); mailed
donations must include payment in the form of a
check payable to the YMCA or credit card
information.
-
Visit the Lee
County YMCA located at 1360 Royal Palm Square
Blvd., Fort Myers, FL. Our YMCA staff will be
glad to help you.
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Does it cost more or less to donate online?
No. Donation online
is a new service we are offering. There are no
additional fees or incentives to register online.
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Can I request to donate to a particular program?
Yes, you can
designate your donation to benefit any program that
the YMCA offers. Please call the YMCA at (239)
277-0835 if you have any questions about specific
designations.
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How do I
pay for donations online?
Currently our online
donations/registration allows for VISA or MasterCard
payments. In the future bank draft EFT transactions
may be supported.
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