Welcome to
Online Registration
ONLINE PROGRAM REGISTRATION
HAS A NEW LOOK!!!!!
Registration for Multiple Siblings
Not Available On-Line
Must Apply in Person at the YMCA
STEP 1: FIND YOUR PROGRAM
Now you can easily access programs by SITE and
KEYWORD (tag).
-
Select the site you are interested in (or ALL)
-
Select the program tag (keyword) you are interested
in
-
Find your program and check the box beside it
-
Click the Register button
STEP 2: ACCESS YOUR ONLINE ACCOUNT
In order to register online, you must be in the YMCA
database.
EXISTING ACCOUNTS
You should already have an existing
account in the database if:
-
You have a membership w/monthly
or annual dues, or
-
You
have
registered for a YMCA program in the past
24
months, or
-
You have donated to the Lee
County YMCA.
If you should be in the database
based on the above criteria, DO NOT CREATE A NEW
ACCOUNT. This will create an unnecessary duplicate
of your account.
For the first time using the online
registration feature, please choose the option "I'm
new to online registration" and use the
FIND ME
option to find your existing account. To find your
account, your name, birth date and zip code must
match exactly with that in our system. If it does
not, please call the YMCA at (239) 275-9622 to
verify or update your information before you can
register online. See “Frequently Asked Questions”
for more information.
NEW ACCOUNTS
If you do not meet the above criteria
and are not already in our database, please use the
“Create a New Account” option to enter your
information into the database. Once you are entered
into the database, please choose the option "I'm new
to online registration" and use the
FIND ME
option to find your account to sign in for the first
time.
If you have any problems or
questions, please see “Frequently Asked Questions”
below, or you can contact the Lee County YMCA at
(239) 275-9622 or send an email to the database
manager at
webmaster@leecountyymca.org.
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Frequently Asked Questions
What does "Your
e-mail address has not been registered" mean?
If
you are a YMCA member, program Member, or donor your
account will be accessible online. However, this
error states that you have not registered your
on-line identity with our database yet. You must
return to the “Online registration sign-in screen”
to enter your e-mail address and password. You can
also contact the YMCA at (239) 275-9622 and request
that we enter your email address and your password
into our database for you.
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What does "No
member was found with the e-mail address you
supplied" mean?
This error occurs
when you are attempting to reset your password, but
your email address doesn’t exist in our system. If
you are a YMCA member, program member, or donor,
your account will be accessible online. However,
this error states that you have not registered your
on-line identity with our database yet. You must
return to the “Online registration sign-in screen”
to enter your e-mail address and password. You can
also contact the YMCA at (239) 275-9622 and request
that we enter your email address and your password
into our database for you.
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What does "We
could not locate your account based on the
information provided" mean?
Our data base
includes all members, all past donors, or anyone who
has registered for a program after December 11,
2004.
If you receive this
error, but believe you are in the data base, it is
possible that we have incorrect information in our
database.
For example, if we
don’t know your date of birth, this field may have a
default value of 01/01/1900 and not your actual DOB.
To correct this, you
will need to contact the YMCA and ask them to verify
that we have your correct last name, date of birth,
and Zip Code.
If
you are not in the data base, visit or call
the YMCA. Our front desk staff can assist you in
getting set up in our database so that you may begin
online registration.
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Whom can I notify
regarding errors or other technical concerns?
We work hard to
ensure that this web site is accurate and fully
functional at all times. However, if you spot a data
error or have difficulties using our site, you can
contact
the
webmaster@leecountyymca.org
and we will strive
to help resolve the problem.
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How else can I register for a program?
The Lee County YMCA
wants to make your program registration as
convenient as possible. Our online registration
system is one way that you can register for
programs. If you wish to register for a program that
does not offer the online registration feature, you
will need to register by one of the following
methods:
-
Visit the Lee
County YMCA located at 1360 Royal Palm Square
Blvd., Fort Myers, FL. Our YMCA staff will be
glad to help you.
-
Call the Lee
County YMCA at (239) 275-9622. If you are an
Annual Member (you pay monthly or annual
membership dues) you can registration for
selected programs over the telephone. You will
need to provide your credit card information at
the time of registration.
-
Fax or mail in
your registration form: You can also print our
Registration Form and fax it to the YMCA at
(239) 275-4196 or mail it to the YMCA at 1360
Royal Palm Sq. Blvd, Fort Myers, FL 33919.
Faxed registrations must include credit card
information (card number and expiration date);
mailed registrations must include payment in the
form of a check payable to the YMCA or credit
card information. Registrations sent without
payment will not be acknowledged. Please note
that we cannot guarantee class availability for
faxed or mailed registrations.
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Does it cost
more or less to register online?
No. Registering
online is a new service we are offering. There are
no additional fees or incentives to register online.
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Can I request a
particular coach or practice day for Sports?
Requests can be
listed in “Comments” section of the enrollment
form. We will make every effort to accommodate
requests, however, due to the number of participants
requests are not guaranteed. We strongly
recommend that parents attend the Parent Meeting
where they will receive information regarding their
child’s team assignment and day of practice. If
possible, changes will be made at that time.
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How do I pay for
Programs I register for online?
Currently our online
registration allows for VISA or MasterCard payments.
In the future bank draft EFT transactions may be
supported. If you wish to use a letter of credit or
some other form of discount, you will need to
contact the Lee County YMCA to register for your
program.
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Can I use a letter
of credit, system credit, or apply for financial
assistance online?
If you wish to use a
letter of credit, a system credit, or apply for
financial assistance, you will need to contact Lee
County YMCA to register for your program. Currently
our online registration does not accept forms of
payment other than VISA or MasterCard payments.
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Can I use online
registration once the registration period has
closed?
The Lee County YMCA
runs programs based on an optimum coach/participant
ratio. Registration is determined on a first come,
first serve basis. If you wish to registration after
the date online registration closes, you will need
to call the YMCA at (239) 275-9622 to check for
availability.
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